Shipping policy

SHIPPING - Standard Shipping within the continental United States is $8.00. In-stock ready to ship item will ship within 1-2 business days.  Standard shipping orders take 5-7 business days to be processed and delivered.  Handmade to order items (acrylic jewelry, monograms etc.) turnaround time could be up to 3 weeks. Simply Renee & Co. is not responsible for:- Delays with USPS or UPS shipping- Products that are lost or damaged in the mail. The US Postal Service will be responsible once we ship the packages.- Products marked delivered by your Post Office or UPS. You will need to contact your local Post Office to obtain information regarding your package.- If there is a problem with your tracking number or package delivery, please contact the courier directly prior to contacting us.-If your tracking information confirms that the item has been delivered to your order address, but you have not received your order, please contact the carrier directly to investigate this issue.- We cannot be held accountable for packages where tracking information states the package has been delivered to your order address.- Carrier Contact Number: - USPS: 1-800-275-8777 or UPS (1-800-742-5877)  We are not responsible if the package is not delivered in the guaranteed shipping times as it may take 1-2 business days to process the order and we cannot be held liable for USPS or UPS guarantees, especially during the holiday season.  If the item is not delivered in time you need please contact USPS (1-800-ASK-USPS) UPS (1-800-742-5877). We will NOT refund additional shipping charges if USPS or UPS fails to meet their guaranteed shipping times. - WRONG ADDRESS DISCLAIMER: It is the responsibility of the buyer to make sure that she or he enters the shipping address correctly. We are not responsible if a package is shipped back to us due to an incorrect or undeliverable address.  If we have to reship the item back to you, you will be responsible for additional shipping charges that may occur. We do our best to speed up processing and shipping times, hence there is a very small time gap to change the address of the order. If you decide to change your shipping address, please write to us at simplyreneeandco@gmail.com as soon as you place your order. We will do our best to make the change, however we cannot guarantee that we will be able to do so.